Lead & job memory
Capture new leads, addresses, budgets, photos, preferences, job stages, open loops, and every next step.
Trusted by contractors since 1999 · rebuilt for modern contractors
Stop losing jobs in texts, calls, notes, and memory.
ServiceLane is a Telegram-first operating assistant that captures leads, remembers every job, drafts customer-ready replies, and tells you what needs attention before it falls through the cracks.
Trusted by contractors since 1999
Lead memory
Job tracking
Draft replies
Follow-up watchdog
Archive artwork recovered from the May 2000 ServiceLane.com homepage.
The real pain
Most contractor CRMs hold contacts. ServiceLane runs the job.
Small-project construction moves fast. A job can start as a phone call, get priced from photos, change by text, move schedules twice, and still need a clean customer reply before supper.
ServiceLane turns that messy daily flow into an operating lane: every lead, quote, promise, file, message, next step, and follow-up connects to the job record.
Original colours, modern workflow
Built around contractors, coordinators, and the office work between jobs.
Guided setup, structured tenant memory, shared workflows, capped AI usage, and clear upgrade paths. The visuals lean into the original ServiceLane purple, cream, and gold while keeping the page focused on contractors and coordinators.
Contractor Mission Control
Four systems in one lane.
The CRM is the centerpoint. Calendar controls time. Tasks control execution. The assistant watches communication and protects follow-up.
Calendar control
Track site visits, deadlines, installs, crew capacity, schedule changes, and customer appointment promises.
Task accountability
Quote, measure, order, schedule, install, invoice, collect, close — clear ownership on every job.
Communication watchdog
Texts and emails become structured alerts: approvals, changes, complaints, quote requests, and missed commitments.
What it does first
The base product has to be useful in the first 10 minutes.
01
Capture messy notes
“New kitchen lead, Dartmouth, wants quartz, call Friday” becomes a structured lead with next action.
02
Draft customer messages
Follow-ups, appointment confirmations, delay notes, payment reminders, and change-order explanations.
03
Remember promises
Open quotes, customer callbacks, crew handoffs, approvals, and forgotten replies stay visible.
04
Summarize the week
Pipeline summaries show leads tracked, messages drafted, follow-ups caught, and estimates prepared.
Early access lead capture
See if ServiceLane fits your contractor workflow.
Tell us your trade, current workflow, and what is falling through the cracks. The first version is designed for a controlled pilot of 25–50 contractors.
- Telegram-first assistant
- No external integrations required
- Managed AI allowance with clear usage limits
- Built for leads, jobs, drafts, reminders, and follow-ups
Pricing structure
Useful starter, clear upgrade path, custom work protected.
$149/mo
Telegram assistant, guided self-training, basic lead/job memory, light AI allowance, no integrations.
$299/mo
Main target plan: more jobs, better proposals, branded PDFs, saved templates, voice/photo summaries.
$699+/mo
Team access, admin dashboard, higher usage, priority support, monthly optimization.
$5k+ setup
CRM, QuickBooks, Jobber, email/calendar, websites, staff workflows, business-specific automation.